The instruction:

1. If you didn't get an answer from any of these contacts, try to contact us via the other way specified on the website

2. To proceed the exchange faster, we ask you to send the information about the exchange : What you want to give away, what you want to get, your details and the sum you want to exchange

3. The currency exchange is done fully manually

4. Your money would be sent to you as soon as your money reached our account
Pleasant cooperation!